Mindful Mobility

App design
Example of tablet application for high risk fall patients
Client
AdventHealth Avista
Project type
App design
ROLE
Project Manager, UX Researcher & Designer
Project year
2024 - Present

Mobility app design in collaboration with AdventHealth Avista

Mindful Mobility is a patient-facing mobility app designed in collaboration with AdventHealth Avista, a hospital in Louisville, Colorado. The project addresses fall prevention for high-risk patients by reinforcing safe mobility behaviors while preserving patient autonomy during hospitalization.

Project Status

This project began as a five-person academic collaboration and is currently being continued by a two-person team, focused on incorporating clinician feedback and preparing the app for live patient usability testing.

Problem & Objective

Hospitalized patients with a risk of falling receive nurse provided care instructions but can struggle with confusing instructions, anxiety, and feeling a loss of independence. Meanwhile, nurses must care for high-risk fall patients while managing time-intensive workflows.

Objective:
Design a digital tool that supports patient independence and safety while fitting into nurse work flows.

My role

  • Conducted former patient and clinician interviews
  • Translated research insights into design goals
  • Designed and iterated upon Figma prototypes
  • Collaborated with clinical teams to iterate on prototypes within healthcare constraints

Research

To understand existing problems within fall prevention research, our team conducted qualitative interviews with hospital staff and former patients to identify any potential pain points experienced within clinical settings.

My focus

  • Interviewed clinicians to understand fall-prevention workflows, communication strategies, and compliance challenges between nurses and patients.
  • Interviewed former patients who experienced a loss of autonomy during hospitalization.

Key research insights

  • Instructions were often repeated but not fully understood
  • Patients wanted clarity and autonomy, not surveillance.
  • Nurses needed tools that reinforced responsibility without increasing cognitive load.

Design Decisions

Competitive Benchmark

Navigation Redesign

Hi-Fidelity Screens

Ideation

We translated the insights from our research and user interviews into the following design principles that guided our team's future decisions:

Design principles

  • Support patient autonomy without compromising safety
  • Respect nurse time and existing workflows

This framework helped our team prioritize features that were patient-centered, and avoided solutions that would create additional workloads for nurses. We designed and tested early app prototypes in Figma, with our initial concepts focusing on:

  • Personalized mobility guidance for patients
  • Clear, accessible educational content to help empower patients through their hospital stay
  • A nurse-facing portal to review patient activity and safety
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Testing & Iteration

Throughout our design process we held regular meetings with the hospital staff to receive feedback on our feature prioritization. Once we completed the low-fidelity prototype, our team conducted on-site usability testing with AdventHealth's nursing manager and program director to evaluate app clarity, user navigation, and workflow fit.

What we heard

  • Nurses appreciated features that promoted patient empowerment without compromising safety
  • Concerns emerged around nurse portal and potential work overload

How the design evolved

  • Redesigned the provider portal with task filters
  • Added message-silencing controls for nurses
  • Proposed priority tagging to surface urgent needs
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Conclusion

We conducted on-site testing with the nursing manager and program director at AdventHealth Avista to assess usability, accessibility, and feature relevance.

What we learned

  • Patients found the app empowering and easy to understand
  • Nurses appreciated features that promoted accountability
  • Feedback highlighted the need to balance simplicity with functionality

Design iterations

  • Reduced visual clutter and simplified navigation
  • Redesigned the provider portal with task filters
  • Added the ability to silence non-urgent messages
  • Proposed message tagging to prioritize urgent needs

Outcome & Next Steps

The project is currently being prepared for additional patient usability testing. We have incorporated a second round of clinician feedback to refine safety and clarity.

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